Our staff weigh and measure your packages at your address to record initial dimensions and scale weight. We check that basic documentation is ready, transport the items to our warehouse for final packaging review and billing confirmation, and hand the shipment over to the selected international carrier—including DHL, FedEx, UPS, Canada Post, Aramex, or DTDC. Couriers Capital is an independent logistics service.
Tricity Pickup Coverage
We provide scheduled doorstep collection across the Tricity region:
- Chandigarh: Residential sectors, institutional campuses, and commercial areas across the city.
- Mohali (SAS Nagar): Residential phases, industrial zones, and institutional sectors.
- Panchkula: Residential sectors, urban estates, and industrial areas.
Coverage Confirmation: Pickup availability and daily scheduling are confirmed by your 6-digit postal PIN code when you submit your estimate request or contact our desk.
How Doorstep Pickup Works
flowchart LR
A["1. Request Pickup\nShare address & package details"] --> B["2. Quote Confirmed\nPickup is free once confirmed"]
B --> C["3. Doorstep Check\nStaff weigh & measure at your door"]
C --> D["4. Warehouse & Dispatch\nFinal measurements & carrier handover"]
- Request a Quote & Schedule: Submit your pickup address, destination country, and approximate package details online, or contact our team directly by phone or WhatsApp (
+91 98158 66117). - Quote Confirmation: Our team confirms the price, service tier, and pickup window. Doorstep pickup is free once your quotation has been confirmed by phone or WhatsApp, subject to postal code and driver schedule confirmation.
- On-Site Measurement: Our collection staff visit your address to weigh and measure your packages, review your sender identification, and collect the items.
- Warehouse Review & Dispatch: At our warehouse, final packaging and billing measurements are verified. The parcel is then inducted into the chosen carrier network, and your tracking details are shared.
Preparing for Your Pickup
To ensure a smooth collection:
- Sender Identification: Have a copy of your government-issued identity proof (Aadhaar Card or Passport) ready for export compliance verification.
- Recipient Details: Ensure the recipient's full legal name, physical street address, destination postal/ZIP code, and working telephone number are clearly noted.
- Itemized List: Prepare a clear list of the items inside the carton, including quantities and realistic values for customs declaration.
- Package Inspection: Leave cartons accessible so our team can verify contents against air safety lists. Packaging and final taping are completed at our warehouse.
Service Limitations & Pickup Conditions
- Postal Code Scheduling: Doorstep collection is subject to driver availability and daily route scheduling across the Tricity area.
- Restricted Goods: Our collection team cannot accept prohibited items, including aerosols, perfumes, flammable liquids, standalone lithium power banks, alcohol, currency, or hazardous goods.
- Enquiry-Only Shipments: Student luggage, food items, electronic devices containing batteries, and commercial cargo must be reviewed with our team before a pickup is scheduled.
- Canada Enquiry Context: For senders in Canada, preliminary assisted enquiry support is available for listed postal areas in the Greater Toronto Area (GTA), Hamilton, Oakville, Burlington, and Milton. Final arrangements are coordinated directly by our team.
Frequently Asked Questions
Is doorstep pickup free in Chandigarh, Mohali, and Panchkula?
Yes. Doorstep pickup across Chandigarh, Mohali, and Panchkula is free once your quotation has been confirmed by phone or WhatsApp, subject to postal code and scheduling confirmation.
How do you verify the weight and size of my package at pickup?
Our collection staff weigh and measure your packages at your location to record initial details. Because final packaging and carton fitting occur at our warehouse, final billing measurements are confirmed after warehouse packing is complete.
Can I schedule a pickup from my office or factory?
Yes. Pickup can be requested from offices and commercial addresses across Chandigarh, Mohali, and Panchkula, subject to postcode, shipment review, and scheduling confirmation.
What if I don't have an exact box weight before booking?
That is completely normal. Enter an approximate weight in our estimate form so we can provide a preliminary price range. Our staff will check the package at your address and confirm the details with you.
What hours is your walk-in desk open if I prefer to drop off my parcel?
If you prefer to bring your parcel in person, our walk-in desk at 2018, Sector 15C, Chandigarh 160015 is open seven days a week, from 10:00 am to 7:00 pm. Please call ahead on public holidays.
Schedule Your Doorstep Pickup
Save time and arrange a convenient collection from your address in Chandigarh, Mohali, or Panchkula.
- Schedule a Pickup Online
- Phone & WhatsApp: +91 98158 66117
- Walk-In Desk: 2018, Sector 15C, Chandigarh 160015 (Open seven days a week, 10:00 am – 7:00 pm)
Related Services & Guides
- Services: Services Hub | International Courier | Parcel Courier | Packing Service | Document Courier
- Local Center: Chandigarh Office & Tricity Hub
- Guides: Volumetric Weight Calculator | Customs Documentation Guide