Because international shipping involves destination-specific customs rules, dimensional calculations, and carrier acceptance criteria, our team reviews each shipment directly. We check dimensions, explain how volumetric weight affects your price, and provide a verified quotation before any booking is made.
Service Delivery Tiers
Depending on your destination, package contents, and timing needs, we offer three conditional service tiers:
- Express: Prioritized air transport suited for time-critical documents and urgent personal or business consignments.
- Priority: A balanced option providing dependable routing for standard parcels, family gifts, and general correspondence.
- Economy: Cost-conscious air routing suited for heavier personal effects, non-urgent goods, or budget-conscious shipments.
Service Note on Timings: Transit times depend on flight connections, destination postal codes, and border customs clearance. While express services to major international hubs may move quickly under favorable conditions, transit times remain estimates and are not universal guarantees.
Supported Destination Corridors
We regularly assist with shipments moving along major international routes:
- Canada: Deliveries to supported locations across Ontario, British Columbia, Alberta, and Quebec. (See our Courier to Canada Guide).
- United States: Deliveries to supported destinations across East Coast, West Coast, and central states. (See our Courier to USA Guide).
- United Kingdom & Europe: Deliveries to England, Scotland, Wales, and supported European destinations. (See our Courier to UK Guide).
- Australia & New Zealand: Deliveries across supported Australian states and New Zealand, subject to strict national biosecurity and quarantine standards.
- Middle East: Scheduled connections to the UAE, Saudi Arabia, and neighboring destinations.
Understanding Chargeable Weight
International air shipping rates are determined by chargeable weight—which is the greater of actual scale weight and volumetric dimensional weight.
- Actual Weight: The physical weight of the packed carton measured on a scale in kilograms.
- Volumetric Weight: The volume of the box in centimeters divided by the standard international air courier divisor (5000): Example volumetric weight (kg) = length (cm) × width (cm) × height (cm) ÷ 5,000
If a lightweight package is placed in a large box with excess space, the courier rates the shipment at its higher volumetric weight. To avoid unnecessary charges, our team assists with carton sizing and repacking at our warehouse.
Test your measurements with our Volumetric Weight Calculator.
Export Customs Paperwork
Export courier shipments leaving India are declared electronically by authorized couriers through the Express Cargo Clearance System (ECCS) administered by Indian Customs (CBIC):
- Gifts & Personal Samples: For eligible non-commercial shipments, declarations are filed based on sender identification (such as an Aadhaar Card or Passport) and an itemized contents list detailing each article and realistic declared value.
- Commercial Shipments: Commercial goods require specific business documentation, such as commercial invoices and applicable registrations, depending on the commodity and destination country. Commercial shipments are accepted on an enquiry basis.
For more details on customs documentation and duties, see our Customs, Duties & Taxes Guide.
How to Ship Internationally
flowchart LR
A["1. Request Estimate\nProvide route, weight & size"] --> B["2. Team Review\nVerify paperwork & pricing"]
B --> C["3. Collection or Drop-off\nTricity pickup or Sector 15C"]
C --> D["4. Carrier Dispatch\nTracking details provided"]
- Submit Shipment Details: Enter your destination country, approximate weight, and package dimensions on our estimate form.
- Confirm the Quote: Our team verifies carrier options, explains applicable service tiers, and confirms the final price by phone or WhatsApp.
- Collection or Handover: Drop off your parcel at our Sector 15C desk, or schedule a free doorstep pickup across Chandigarh, Mohali, or Panchkula after quote confirmation. Pickup staff measure and weigh packages at your address, with final billing measurements confirmed after warehouse packing.
- Carrier Induction & Tracking: Your parcel is handed over to the selected carrier, and an airway bill tracking number is shared so you can follow its transit online.
Enquiry-Only & Restricted Goods
- Restricted Goods: Aerosols, perfumes, flammable liquids, alcohol, standalone lithium-ion power banks, loose batteries, currency, and hazardous materials cannot travel by courier.
- Enquiry-Only Categories: Student baggage, food items, electronic devices containing batteries, and commercial cargo are accepted for enquiry only and require item, route, and carrier verification.
- Duties and Taxes: Destination customs duties, taxes, clearance fees, and payer responsibility depend on the quote, carrier, and destination regulations, and are confirmed before booking. Customs clearance decisions remain under the sovereign authority of destination border officials.
Review the complete checklist in our Restricted Items Guide.
Frequently Asked Questions
Which carriers do you use for international shipments?
Couriers Capital works with major carriers including DHL, FedEx, UPS, Canada Post, Aramex, and DTDC. We evaluate your destination, package type, and preferred speed to recommend a suitable carrier option. Couriers Capital is an independent logistics service.
How are transit times estimated?
Transit times depend on the destination country, service tier selected, flight availability, and local customs processing. Major metropolitan destinations generally clear faster than regional or remote locations. Transit estimates are provided with your confirmed quote.
Is doorstep pickup free in Chandigarh, Mohali, and Panchkula?
Yes. Doorstep pickup across Chandigarh, Mohali, and Panchkula is free once your quotation has been confirmed by phone or WhatsApp, subject to postal code and scheduling confirmation.
Can I track my shipment online?
Yes. Once your parcel is processed and inducted into the operating carrier's network, you will receive an airway bill tracking number to monitor progress online through the carrier's tracking facility.
Are customs duties included in the quoted shipping price?
Whether destination duties, import taxes, and administrative clearance fees are included depends on the route, service type, and quotation confirmed before booking. On standard international courier shipments, import duties and local taxes assessed by destination authorities are typically billed to the recipient prior to delivery.
Get an International Courier Estimate
Plan your shipment with personal assistance from our Chandigarh team.
- Request an Estimate Online
- Phone & WhatsApp: +91 98158 66117
- Walk-In Desk: 2018, Sector 15C, Chandigarh 160015 (Open seven days a week, 10:00 am – 7:00 pm)
Related Services & Guides
- Services: Services Hub | Document Courier | Parcel Courier | Packing Service | Pickup Service | Medicine Courier
- Guides: Volumetric Weight Calculator | Customs Duties & Taxes | Restricted Items